If you are a hustler that likes to work in a fast-pace environment while creating unique and delicious beverages for guests, this is the job for you!
As a Barista, your job is to produce the highest quality of coffee and tea drinks to Wilma’s standards. It is essential that you are an expert on the beverage offerings and each of the products you make. In addition to completing guest orders, barista’s will assist the cashier in greeting guests, ringing up orders, stocking their station, and keeping the cafe neat, clean, and organized at all times.
Ensuring that our guests receive consistently high quality beverages.
Able to prepare and execute all of the specialty drinks on our menu.
Have a complete knowledge of our products in the cafe, including all food menu items and juices.
Perform with the highest standard of service to always exceed guest expectations. Handle guest concerns with a willingness to correct issues immediately and with hospitality.
Be a warm and welcoming presence. Our endeavor is to develop raving fans and customers for life, not just a one-time transaction. Strive to make each guest’s day a little better having visited the cafe. Greet and engage guests with genuine hospitality and a smile.
Be able to speak informatively about our coffee, tea and beverage inventory in order to educate and inform customers about the quality, value, story and features of each product.
Follow Daily Checklists to ensure all job duties are met. Maintain a safe, sanitary, and organized work area at all times. Maintain a FIFO (first in, first out) system of inventory in order to minimize waste and control food cost.
Send your completed applications to Careers@WilmasAnnArbor.com or stop into the restaurant to apply in-person!